A systematic literature review on social commerce: Assessing the past and guiding the future

W Zhao, F Hu, J Wang, T Shu, Y Xu - Electronic commerce research and …, 2023 - Elsevier
The development of technology and social media offers the opportunity for social commerce
to emerge with new phenomena in the market. Numerous studies were addressed to gain …

Appreciation vs. apology: Research on the influence mechanism of chatbot service recovery based on politeness theory

M Song, H Zhang, X ** country perspective
G Singh, AS Aiyub, T Greig, S Naidu… - International Journal of …, 2023 - emerald.com
Purpose This paper aims to identify factors that influence customers' panic buying behavior
during the COVID-19 pandemic. Design/methodology/approach A self-administered …

The effect of COVID-19 on consumers' channel shop** behaviors: A segmentation study

C Ngoh, C Groening - Journal of Retailing and consumer services, 2022 - Elsevier
Abstract COVID-19, combined with firms' multichannel adjustments, has accelerated
changes in consumer shop** behaviors. This paper explores these issues through a …

ChatGPT for trip planning: The effect of narrowing down options

S Shin, J Kim, E Lee, Y Yhee… - Journal of Travel …, 2025 - journals.sagepub.com
ChatGPT is expected to have significant implications for trip planning from a traveler's
perspective. ChatGPT has the potential to be a revolutionary search tool, enabling travelers …

[HTML][HTML] The Meaty gender Gap: Understanding Gender-Based differences in intention to reduce red meat consumption

T Fantechi, C Contini, L Casini - Food Quality and Preference, 2024 - Elsevier
Literature shows that policies aimed at reducing meat consumption benefit from instruments
targeting specific population groups. Gender appears to be a strong predictor of dietary …

Effects of social popularity and time scarcity on online consumer behaviour regarding smart healthcare products: An eye-tracking approach

J Mou, D Shin - Computers in Human Behavior, 2018 - Elsevier
Smart healthcare has become one of the most important issues for practitioners and
researchers. In this study, we investigated the effects of social popularity and time scarcity on …

[PDF][PDF] Disruption in the consumer decision-making? Critical analysis of the consumer's decision making and its possible change by the COVID-19

RLC Armando, VMJ Alberto - Turkish Journal of Computer …, 2021 - pdfs.semanticscholar.org
A multidisciplinary concept of consumer science and a disruptive pandemic. How are these
elements intertwined? In this sense the purpose of this article is to know how the purchase …

Symmetric and asymmetric modeling to boost customers' trustworthiness in livestreaming commerce

XY Chew, A Alnoor, KW Khaw, AM Sadaa… - Current …, 2024 - Springer
Livestreaming commerce research has grown amazingly and gained tremendous attention;
however, a comprehensive model that explains and reveals customers' trustworthiness in …

Can time pressure promote consumers' impulse buying in live streaming E-commerce? Moderating effect of product type and consumer regulatory focus

D Kong, S Zhan, Y Zhu - Electronic Commerce Research, 2023 - Springer
Time pressure is one of the most commonly promotion methods in live streaming e-
commerce (LSE), but can it promote consumers' impulse buying? There is no answer, and …