The label “phygital”(physical plus digital) has been proposed to describe how companies try
to engage customers due to the exploitation of smart technologies. Although used mainly by …

Purpose Digital transformation (DT) projects are complex and often unsuccessful. While
researchers have suggested many guidelines and best practices on how to successfully roll …

Artificial intelligence (AI) is increasingly being adopted by organizations, yet implementation
is often carried out without careful consideration of the employees who will be working along …

Artificial Intelligence (AI) has diffused into many areas of our private and professional life. In
this research note, we describe exemplary risks of black-box AI, the consequent need for …

In the digital economy era, small service business struggle to compete in a rapidly changing
and dynamic market. Therefore, through digital transformation (DT), small service business …

Digital technologies contribute to the transformation of large parts of our economy and
society. Not only do the five most valuable companies in the world belong to the digital …

Increasingly, digital platforms connect suppliers, customers, and other ecosystem parties,
facilitating the introduction of various Platform-as-a-Service (PaaS) offerings. This study …

To take advantage of information technologies, organizations need to define a clear
strategy. Numerous works have provided definitions and phases of digital strategies. Some …

Portfolio Management (PM) for innovation is as relevant as ever before as many incumbent
firms undergo massive transformation in response to digitalization and face the challenge to …

In an era where Information and Communication Technologies (ICT) redefine the
boundaries of competition and collaboration, the concept of coopetition—simultaneous …