Objective User-generated content (UGC) in online environments provides opportunities to
learn an individual's health status outside of clinical settings. However, the nature of UGC …

Chatbots systems, despite their popularity in today's HCI and CSCW research, fall short for
one of the two reasons: 1) many of the systems use a rule-based dialog flow, thus they can …

Participants in online communities often enact different roles when participating in their
communities. For example, some in cancer support communities specialize in providing …

Prescription drug abuse is a pressing public health issue, and people who misuse
prescription drugs are turning to online forums for help. Are such forums effective? We …

Online health communities offer the promise of support benefits to users, in particular
because these communities enable users to find peers with similar experiences. Building …

For people diagnosed with mental health conditions, psychiatric hospitalization is a major
life transition, involving clinical treatment, crisis stabilization and loss of access of social …

The scarcity of annotated data is a major impediment to natural language processing (NLP)
research in Bengali, a language that is considered low-resource. In particular, the health …

Objective Online health communities offer a diverse peer support base, yet users can
struggle to identify suitable peer mentors as these communities grow. To facilitate mentoring …

Social media sites have become a popular platform for individuals to seek and share health
information. Despite the progress in natural language processing for social media mining, a …

Online health communities (OHCs) are able to facilitate social support exchange among
people with similar health concerns, and the relationship between self-disclosure and social …