Coproduction and cocreation in public care services: a systematic review

TS Amorim Lopes, H Alves - International Journal of Public Sector …, 2020 - emerald.com
Purpose To analyze and discuss the research on the public healthcare services (PHCS)
through the lenses of coproduction/creation by systematizing the antecedents, the process …

Understanding customers hospital experience and value co-creation behavior

Ç Samsa, A Yüce - The TQM Journal, 2022 - emerald.com
Purpose The purpose of this paper is to test what experience value factors are required to
constitute customer value co-creation behavior. Design/methodology/approach The authors …

Responsibilization and value conflicts in healthcare co-creation: a public service logic perspective

JB Skarli - Public Management Review, 2023 - Taylor & Francis
Theoretically based on public service logic, this study investigates value co-creation
processes at the micro level. It explores the connections between responsibilization, value …

Recruitment of caregivers into health services research: lessons from a user-centred design study

M Leslie, A Khayatzadeh-Mahani… - Research involvement and …, 2019 - Springer
Background With patient and public engagement in many aspects of the healthcare system
becoming an imperative, the recruitment of patients and members of the public into service …

Value co-creation with family caregivers to people with dementia through a tailor-made mHealth application: a qualitative study

AS Kagwa, H Konradsen, ZN Kabir - BMC Health Services Research, 2022 - Springer
Background Digitalization has been recognized as an efficient and cost-effective solution to
address the increasing need for care due to the ageing population and the rise in people …

Responding to COVID–19: Insight Into Capability Re-Configuration of Healthcare Service Ecosystems? The Use Case of Hospitalization at Home

NG Badr, L Carrubbo, M Ruberto - Journal of Strategic Innovation …, 2021 - articlearchives.co
Abstract An effective Healthcare Service Ecosystem must emphasize the notion of well-
being co-creation which entails a dynamic interplay of actors, in face of the challenges, with …

User-centered practices in the eyes of informal caregivers of in-patients with severe acquired brain injury: needs, caring experience, and satisfaction

G Girardi, ML Farnese, F Scarponi, A De Tanti… - Brain Injury, 2021 - Taylor & Francis
Objective This study examines the perceived needs, experience, and satisfaction of informal
caregivers (ICGs) in in-hospital settings, related to their involvement in the design and …

Health information technology and caregiver interaction: building healthy ecosystems

NG Badr, M Sorrentino, M De Marco - Exploring Service Science: 9th …, 2018 - Springer
This qualitative study explores the widely recognized role of the informal caregivers (ICGs)
as key co-producers in the delivery of effective and sustainable healthcare systems. The …

Improving the Continuum of Elderly Care through ICOPE Mobile App–A Pilot Study among Lebanese Healthcare Practitioners

N Badr, I Ghossub - 2023 - aisel.aisnet.org
The world health organization (WHO) published the ICOPE (Integrated Care for Older
People) mobile application in 2017, intended to screen for intrinsic capacity (IC) decline …

«Det hender det er noen konflikter»: Et offentlig tjenestelogikkperspektiv på sårbare brukere og deres pårørende som aktører i samska**

JB Skarli - 2022 - brage.inn.no
Formålet med denne avhandlingen er å bidra med kunnskap om hvordan verdi kan skapes,
men også ødelegges for sårbare brukere og deres pårørende i offentlige helse-og …