Purpose The objective is to identify the effects of suspicion as well as knowledge gaps,
especially in noninterpersonal contexts. This study aims to propose a robust framework for …

Studi ini mencoba membuat tinjauan literatur dari ulasan palsu sehingga diharapkan dapat
menjadi arah untuk penelitian mendatang. Oleh karenanya baik pemilik bisnis maupun …

As restaurants increasingly solicit fake reviews on online word-of-mouth (WOM) platforms,
the authenticity and credibility of online reviews have been compromised. This study …

While artificial intelligence's (AI) promise for fake online review detection has been
investigated, other questions have emerged with ChatGPT's introduction, a generative AI …

This study focused on three main research objectives: analyzing the methods used to
identify deceptive online consumer reviews, evaluating insights provided by multi-method …

The research investigates the effects of chatbot-delivered verbal (inspirational appeals) and
non-verbal (ingratiation) cues on customers' purchase intentions on social commerce pages …

Fake reviews, characterized as misleading, can be positive, negative, or neutral, varying
greatly across sectors and products. Their detrimental effects include reducing the …

A review bomb is a surge in online reviews, coordinated by a group of people willing to
manipulate public opinions. This is a study on a prominent case of review bombing (n …

Purpose As a business executive and philanthropist, Mary Kay Ash is legendary as a glass-
ceiling breaker. With the belief that Mary Kay Ash is both modern and relevant, while …

Reviews have become an essential part of consumer decision-making. However, the rise in
fake reviews can lead consumers astray and provide misleading information to sell more …