Effects of inertia and satisfaction in female online shoppers on repeat‐purchase intention: The moderating roles of word‐of‐mouth and alternative attraction
YF Kuo, TL Hu, SC Yang - Managing Service Quality: An International …, 2013 - emerald.com
Purpose–With the prevalence of the internet, whether various interactive relationship
building between online channel and consumers may lead or not to profit has been paid …
building between online channel and consumers may lead or not to profit has been paid …
The antecedents and consequents of relationship quality in internet shop**
KH Chung, JI Shin - Asia Pacific Journal of Marketing and Logistics, 2010 - emerald.com
Purpose–The purpose of this paper is to highlight the significance of relationship quality
factors (customer satisfaction, e‐trust, and e‐commitment) on positive word of mouth (WOM) …
factors (customer satisfaction, e‐trust, and e‐commitment) on positive word of mouth (WOM) …
Drivers of relationship quality in logistics outsourcing in China
Z Chu, Q Wang - Journal of Supply Chain Management, 2012 - Wiley Online Library
Given that an increasing number of companies outsource their logistics activities to third‐
party logistics providers (3 PL s), managing logistics outsourcing relationships has become …
party logistics providers (3 PL s), managing logistics outsourcing relationships has become …
Topics and research trends of health clubs management: will innovation be part of the fitness industry research interests?
DAM Miragaia, MS Constantino - International Journal of …, 2019 - inderscienceonline.com
With the growth and competitiveness of the fitness industry, the aim of this study is to analyse
how the topic of innovation have been incorporated into the research agenda, particularly in …
how the topic of innovation have been incorporated into the research agenda, particularly in …
Electronic word-of-mouth and information overload in an experiential service industry
Purpose Trust and purchase intent are established, dependent variables in electronic
commerce research. Recent studies have highlighted the importance of online product …
commerce research. Recent studies have highlighted the importance of online product …
Analysis of existing literature on management and marketing of the fitness centre industry
J Garcia-Fernandez, A Bernal-Garcia… - South African Journal …, 2014 - journals.co.za
The present paper discusses a literature analysis to provide a comprehensive overview of
the current status of research on the management and marketing of fitness centres. Four …
the current status of research on the management and marketing of fitness centres. Four …
Evaluation of quality of service: real case in the hotel fitness center
The justified purpose of the theme: The number of companies in the service sector has been
increasing steadily in recent years. At the same time, consumers are increasingly …
increasing steadily in recent years. At the same time, consumers are increasingly …
[PDF][PDF] Core qualities of successful marketing relationships
KC Williams - Journal of Management and marketing Research, 2012 - Citeseer
The purpose of this paper is to look freshly at marketing relationships to determine the core
qualities that contribute to marketing relationship success. In so doing, this paper is …
qualities that contribute to marketing relationship success. In so doing, this paper is …
[PDF][PDF] La fidelización como consecuente de la calidad de la relación en las organizaciones
JRS Guede - Anuario jurídico y económico escurialense, 2018 - dialnet.unirioja.es
El principal objetivo de investigación es analizar la fidelización como consecuente de la
calidad de la relación; concretamente, identificaremos las dimensiones que mejor definen la …
calidad de la relación; concretamente, identificaremos las dimensiones que mejor definen la …
Evaluating the effect of cost related factors on relationship quality: An investigation of retailer‐supplier relationship in Bangladesh
Purpose–In today's competitive retail industry maintaining relationships with suppliers has
become very important to modern day retailers. To develop and maintain long‐term …
become very important to modern day retailers. To develop and maintain long‐term …