No behavior sits in a vacuum, and one behavior can greatly affect what happens next. We
propose a conceptual frame within which a broad range of behavioral spillovers can be …

People—be they politicians, marketers, job candidates, product reviewers, or romantic
interests—often use linguistic devices to persuade others, and there is a sizeable literature …

This paper reports the results of two field experiments that investigate the effect of using
question headlines to enhance readership in computer-mediated communication. The …

In two studies (a longitudinal field experiment with an established business-to-consumer
national chain, and a field experiment with a business-to-business software manufacturer) …

Communication has played a critical role during the initial response to the COVID-19
pandemic, and communicators have had a particularly difficult task in persuading different …

Autistic people in England face worse health outcomes than non-autistic people. Autism-
specific annual health checks have been proposed as one solution to this issue. This study …

The attenuation of revenge-related responses after a major service failure is not simply
caused by the passage of time—as is assumed in prior work. Instead, we propose that the …

Push polls are an insidious means of disseminating information under the guise of a
legitimate information-gathering poll (eg,“Would you be more or less likely to vote for X if you …

People are poor lie detectors, but accuracy can be improved by making the judgment
indirectly. In a typical demonstration, participants are not told that the experiment is about …

This paper is about a particular wh-clause type in German that is restricted in its usage to
headlines. This clause type, exemplified by the newspaper headline Wie Kassen an …