Purpose–The purpose of this paper is to examine the evolution and transformation of
tourism distribution channels, focusing on the role the internet has played in such a process …

As a result of the phenomenal growth of the sharing economy in the travel industry,
investigating its potential impacts on travelers and tourism destinations is of paramount …

Digital technology provides new communication and distribution channel for both
consumers and suppliers of travel services. Internet enables the travel agencies to adopt …

The Internet revolution has led to significant changes in the way travel agencies interact with
customers. Travel websites are used to different degrees, and for a variety of combinations …

The present study aims to provide a deeper insight into the factors affecting the formation of
tourism destination image. More specifically, it is an attempt to determine the influence that …

This paper examines tourist perceptions of the potential for the elimination of travel agencies
in the presence of the Internet. The opinions of 413 tourists on making transactions through …

The Management of Tourism considers and applies management concepts, philosophies
and practices to the business of tourism. The book goes beyond a conceptual discussion of …

Until relatively recently, travel agents have been the key intermediary between travel
suppliers and consumers, with information as their primary stock in trade. However, changes …

Information and communications technology (ICT) are widely used by enterprises to
enhance their competitiveness. Travel agents (TAs) are among service providers for whom …

This article provides insight into alternative strategies for travel agencies in a matured travel
market with a high Internet penetration. Discounting arguments that claim that there will be …