ABSTRACT e-Commerce is the fastest-growing sales channel, while omni-channel retailing
is becoming the new retailing standard. Omni-channel logistics is an essential complex …

Electronic commerce (e-commerce) is one of the fastest-growing businesses in the retail
sector, especially in Asia. Owing to intense competition, retailers seek to consolidate all …

This inductive research provides a deeper understanding of the digital transformation of
retail supply chains and its underlying impact on supply chain strategy and operational …

Omnichannel retailing: exploring future research avenues in retail marketing and distribution
management | Emerald Insight Books and journals Case studies Expert Briefings Open …

Digitalization in the health care sector has led to growth of communication channels and
customer touchpoints within these channels. In this context, omnichannel integration quality …

Grounded on the stimulus–organism–response framework, this study investigated the
mechanism by which channel integration and logistics service influence satisfaction and …

This study aims to create a unified customer experience across in-store and online channels
through an academic-practice collaboration. To achieve this goal, the study focuses on …

Purpose The Covid-19 pandemic has made it essential to explore the resilience factors
specific to develo** regions, not only because they pose threats of extreme poverty and …

Logistics has been traditionally viewed as the movement of goods, but the stereotype of
logistics as providing solely functional services is undergoing a transformation. Particularly …

Purpose The paper offers a comprehensive understanding of how digital transformation
affects business models and how firms operate and compete effectively and successfully in …