Interest in why firms conduct environmental, social and governance (ESG) activity is
longstanding and increasing. Our understanding, however, remains fragmented with …

With big data growing rapidly in importance over the past few years, academics and
practitioners have been considering the means through which they can incorporate the shifts …

The resource‐based view is an enduring and impactful mainstay of research within strategic
management and beyond. This editors' introduction to the special issue on “new directions …

Artificial intelligence (AI) has been heralded by many as the next source of business value.
Grounded on the resource-based theory of the firm and on recent work on AI at the …

The fourth industrial revolution we currently witness changes the role of humans in
operations systems. Although automation and assistance technologies are becoming more …

This study examines the value relevance of corporate reputation risks (CRR) from adverse
media coverage of environmental, social and governance (ESG) issues on stock …

Purpose This study aims to empirically investigate the relationship between artificial
intelligence (AI) in marketing (AIM) and business performance from the resource-based view …

Purpose Enhancing green innovation for corporate sustainability is one of the recent issues
globally. Knowledge management has been determined as a core factor that hamstrings …

Digital transformation is essential if enterprises are to obtain a competitive advantage in the
digital economy. However, successful transformation is a problem for both academia and …

This study investigates the impact of customer relationship management (CRM) and
company reputation on customer loyalty with customer satisfaction mediating the relation …