Beckground: The banking industry has experienced rapid development in recent years.
Competition among banks has intensified, and to maintain a competitive advantage, it is …

In the service industry, a positive company reputation will influence customers' decisions to
choose that business for their insurance needs. This reputation is systematically built by …

The purpose of this study is to examine and explain the effect of e-service quality on
customer satisfaction and customer loyalty to Tokopedia customers and the role of gender …

In the last few years, Islamic banking in Indonesia has shown a positive development which
is shown through the addition of Islamic banks in Indonesia. To increase its market share …

Informasi di lapangan bahwa masalah kompetensi komunikasi dalam pelayanan, baik
secara komunikasi personal dan komunikasi kontekstual terkait dengan kualitas pelayanan …

The research aims to recognize the impact of the quality of service through customer
satisfaction that is given by the employees of the customer loyalty at UD. Keraton Workshop …

Digital Transformation has not been foreign to people in emerging economic growth,
especially SME entrepreneurs in develo** countries such as Malaysia. Digital …

Student loyalty is the most impotant part of measuring the reputation of a school. This study
aims to determine:(1) the effect of service quality on student satisfaction,(2) the effect of …

Analysis of Service Quality and Brand Image on Customer Satisfaction and Loyalty: Case Study
of Precious Metal Products Page 1 2025. The Author(s). This open-access article is distributed …

Purpose: The main objective of this paper is to analyze the factors that influence the
performance of Village-owned Enterprises and village development performance in Lombok …