A review of studies published in Industrial Marketing Management over the past two
decades and more shows that these studies not only used partial least squares structural …

Gamification has been used by tourism organisations for marketing purposes to reinforce
customer engagement and to achieve brand awareness and loyalty. The current study …

The spread of the COVID-19 pandemic has resulted in the launch of contactless delivery
services. This research integrates resource matching, service quality evaluation, and …

Unlearning has evinced immense traction and opportunity in debates pertaining to
organizational learning, innovation, management of change, knowledge management, and …

The COVID-19 pandemic has produced major changes in work routines. With many people
now working from home, cyberloafing is increasingly widespread. The COVID-19 pandemic …

Purpose This study explores the acceptance of protection technology, namely, exposure
detection apps, in the context of the Covid-19 pandemic. Unlike other situations, the context …

Confirmatory factor analysis (CFA) is a fundamental method for evaluating the internal
structural validity of measurement instruments. In most CFA applications, the measurement …

This article determines the quality factors which improve the satisfaction of logistics services,
and the specific evaluation items that customers value. Moreover, this study verifies the …

Purpose This study aimed at determining factors which affect university lecturers' adoption of
the Moodle platform under the conditions of COVID-19. In considering the condition of the …

Consistent with reporting standards for structural equation modelling (SEM), model fit should
be evaluated at two different levels, global and local. Global fit concerns the overall or …