El objetivo del estudio es presentar una revisión bibliográfica sistemática basada en
investigaciones científicas sobre el impacto de la banca electrónica en la satisfacción del …

This study investigated the impact of efficiency, reliability, responsiveness, safety, and
security on customer satisfaction with sustainable e-banking. The study used a quantitative …

Businesses, particularly those in the food service sector, often use loyalty programmes as a
tactic to retain customers and prevent them from switching to other rivals. However, there is …

Purpose This study aims to scrutinize existing end-user comprehension regarding e-wallet
technology through an examination of apparent usefulness, ease of use and levels of trust …

The adoption of E-banking by private banks in Punjab has seen momentous growth in
modern era. This growth can be attributed to several factors, including the increasing …

Offering users high e-banking satisfaction can help banks retain their customers and
business successes in the competitive era of banking 5.0. This research aims to explore …

This quantitative study explores the impact of E-Banking Service Quality on customer
satisfaction and loyalty in the realm of internet banking. With a diverse sample of 120 active …

This study investigates the utilisation and acceptance of the electronic service provided by
the National Wildlife Centre for visiting the Ibex Reserve, a natural reserve renowned for its …

Banks are crucial players in the operations of financial markets and have a significant impact
on maintaining the stability and functionality of a country's economy. In the current highly …

Background: In digital services, the user experience is shaped by essential elements such
as usability, security, and service quality. Understanding how these factors impact …