Purpose Despite more than two decades of experience regarding the adoption and
implementation of enterprise resource planning (ERP) systems in organizations, ERPs …

Context: Technical excellence is a nebulous term in agile software development. This
vagueness is risky because it may lead to misunderstandings and to agile implementations …

Productivity is generally considered to be the efficient utilisation of organisational resources
and is measured in terms of the efficiency of a worker, company or nation. Focusing on …

This book is about running modern industrial enterprises with the help of computer-based
information systems. Enterprise resource planning (ERP) is the core of business information …

This study examines customization as a coordination problem in transactions with business
customers. Marketing research has investigated challenges associated with customized …

Context The main part of software engineering methods, tools and technologies has
developed around projects as the central organisational form of software development. A …

Software development outsourcing (SDO) contracts are plagued with ex post opportunism
and underinvestment problems. Property rights theory (PRT) argues that appropriate …

Purpose Enterprise resource planning (ERP) systems are complex and comprehensive
software designed to integrate business processes and functions. Despite the difficulties and …

Enterprise systems are developed and tailored in large, long-term projects, sometimes
spanning for decades, whereby a network of parties comprising customer and developer …

In our Age of exponential technological advance, recent developments are determining an
evolution of end users from passive information consumers into information producers …