Product–Service Systems Engineering: State of the art and research challenges
The design and development of a Product–Service System (PSS) raises new issues since
the service component introduces further requirements than traditional product engineering …
the service component introduces further requirements than traditional product engineering …
Customer-based place brand equity and tourism: a regional identity perspective
The major purpose of place branding is to attract tourists and investors by enhancing the
value proposition of a place through its unique regional identity. We undertake two studies to …
value proposition of a place through its unique regional identity. We undertake two studies to …
Conceptualisation of sustainable consumer behaviour: converging the theory of planned behaviour and consumption cycle
Purpose This article attempts to explore the theoretical model and structural dimensions of
sustainable consumer behaviour to develop a “sustainable consumer behaviour scale” for …
sustainable consumer behaviour to develop a “sustainable consumer behaviour scale” for …
Customized and knowledge-centric service design model integrating case-based reasoning and TRIZ
Aiming at accelerating customized innovative service design, a novel knowledge-centric
innovative service design (KISD) model is proposed through integrating memory-oriented …
innovative service design (KISD) model is proposed through integrating memory-oriented …
Customer requirement-driven design method and computer-aided design system for supporting service innovation conceptualization handling
How to create value to meet customers' requirements by effectively using advanced digital
technology (DT) for digital transformation is an implementation challenge for new and future …
technology (DT) for digital transformation is an implementation challenge for new and future …
Develo** a quick response product configuration system under industry 4.0 based on customer requirement modelling and optimization method
In the Industry 4.0 environment, the new manufacturing transformation of mass
customization for high-complexity and low-volume production is moving forward. Based on …
customization for high-complexity and low-volume production is moving forward. Based on …
Service design for intelligent parking based on theory of inventive problem solving and service blueprint
This study refines a structural service design stages based on the Theory of Inventive
Problem Solving (TRIZ) and the service blueprint approach. This study uses the case study …
Problem Solving (TRIZ) and the service blueprint approach. This study uses the case study …
Design-integrated financial assessment of smart services
J Anke - Electronic Markets, 2019 - Springer
The emergence of data-driven services in the Internet of Things provides manufacturers of
technical products the opportunity to become providers of services, which use data as …
technical products the opportunity to become providers of services, which use data as …
Modularized design-oriented systematic inventive thinking approach supporting collaborative service innovations
The rapid evolution of new service systems raises crucial challenges for service design and
requires effective methods. This study depicts a conceptual service design framework, called …
requires effective methods. This study depicts a conceptual service design framework, called …
Analyzing the sustainability of a newly developed service: An activity theory perspective
FR Lin, PS Hsieh - Technovation, 2014 - Elsevier
New service development (NSD) is the process of creating new services to fulfill target
customers' needs. It is essential that an NSD project team cooperate across organizational …
customers' needs. It is essential that an NSD project team cooperate across organizational …