Online food delivery: A systematic synthesis of literature and a framework development
This study aims to systematically review the extant literature on online food delivery. The
literature on online food delivery is synthesised in terms of theories, contexts, methods …
literature on online food delivery is synthesised in terms of theories, contexts, methods …
Service quality, perceived value and customer satisfaction on behavioral intention in restaurants: An integrated structural model
The objective of this study is to determine the effects of service quality, perceived value and
customer satisfaction on behavioral intention. The study also introduces a new integrated …
customer satisfaction on behavioral intention. The study also introduces a new integrated …
Customer perceived value: a comprehensive meta-analysis
Customer perceived value (CPV) is a cornerstone of marketing literature. However, myriad
studies have generated contradictory empirical findings. In addition, though some existing …
studies have generated contradictory empirical findings. In addition, though some existing …
Impact of perceived value on the satisfaction of supermarket customers: develo** country perspective
Purpose The purpose of this paper is to provide insight into the impact of customer
perceived value and its dimensions on customer satisfaction in a develo** country, and …
perceived value and its dimensions on customer satisfaction in a develo** country, and …
Understanding motivated consumer innovativeness in the context of a robotic restaurant: The moderating role of product knowledge
J Hwang, S Park, I Kim - Journal of Hospitality and Tourism Management, 2020 - Elsevier
This study was designed to understand the role of motivated consumer innovativeness in the
context of a robotic restaurant. More specifically, this study proposed that four sub …
context of a robotic restaurant. More specifically, this study proposed that four sub …
Purchase intention for green cars among Chinese millennials: merging the value–attitude–behavior theory and theory of planned behavior
The value–attitude–behavior and the theory of planned behavior (TPB) appear to provide
limited explanation for consumer green purchase behavior. This study aims to examine the …
limited explanation for consumer green purchase behavior. This study aims to examine the …
Enhancing Patronage Intention on Online Fashion Industry in Indonesia: The Role of Value Co-Creation, Brand Image, and E-Service Quality
TYR Syah, D Olivia - Cogent Business & Management, 2022 - Taylor & Francis
Value co-creation has become an essential strategy in business that encourages customer
involvement in creating products that meet customer demands and have superior value …
involvement in creating products that meet customer demands and have superior value …
The role of immersive technology in Customer Experience Management
Immersive technologies are redefining and revolutionizing the staging of experiences and
co-creation of value, implicating the management of customer experiences. However, limited …
co-creation of value, implicating the management of customer experiences. However, limited …
Influencers and brands successful collaborations: A mutual reinforcement to promote products and services on social media
Brands and influencers are increasingly collaborating in the development of marketing
campaigns. This work analyses to what extent the collaboration of influencers with …
campaigns. This work analyses to what extent the collaboration of influencers with …
Exploring the relationships among brand experience, perceived product quality, hedonic value, utilitarian value, and brand loyalty in unmanned coffee shops during …
JH Bae, HM Jeon - Sustainability, 2022 - mdpi.com
This study aims to find the antecedents that enhance consumer value and brand loyalty to
unmanned coffee shops (UCS) that provide unmanned services during the COVID-19 …
unmanned coffee shops (UCS) that provide unmanned services during the COVID-19 …