The study proposes a comprehensive model framework, Online Customer Experience-
Attitude Behaviour Context model for online grocery retailing in a digital scenario. The …

Advancements in Artificial Intelligence (AI) have led to the development of autonomous
decision-making processes, allowing customers to delegate decisions and tasks. Such …

Purpose This paper aims to identify factors that influence customers' panic buying behavior
during the COVID-19 pandemic. Design/methodology/approach A self-administered …

Developments in artificial intelligence (AI) have led to the emergence of new technologies
offering unique business opportunities. This article examines the factors influencing AI …

A growing aspect of e-government is healthcare-related. Although preventative e-health
services provided by governments like proximity tracing applications (PTAs) can bring …

Purpose This study aims to adopt the unified theory of acceptance and use of technology
(UTAUT) model to assess travel purchase intentions in Fiji and Solomon Islands. The …

Social interactions in online games have led gamers to form lasting social relationships. This
has caused a tremendous increase in gift-giving on online gaming platforms. This study …

Online businesses incur significant losses because of fraudulent customer behaviour. This
study investigates the factors motivating fraudulent customer intention on eBay. A …

Purpose The purpose of this study is to explore the factors affecting locals' domestic
gastronomic behaviour. A conceptual framework is developed that examines domestic …

This paper examines the differences in consumers' risk perception when intending to
purchase travel online across Millennials and Baby Boomers. The proposed research model …