The COVID-19 pandemic has accelerated the digitization of the logistics industry, exceeding
the expectations of some companies. Ensuring customer satisfaction throughout the online …

Background: Extensive research highlights the economic benefits of collaboration among
parcel delivery service providers, yet mutually advantageous cooperative arrangements …

Artificial intelligence has revolutionized retail by enhancing business decision-making. This
research applies the RFM (Recency, Frequency, Monetary) framework for customer …

The parcel delivery market functions as a complex system, according to the authors of this
article. By comprehending and outlining the unique characteristics of the complex system …

This study delves into the strategic development trends within the automotive industry of
Ukraine, aiming to provide a comprehensive understanding of the current landscape and …

Purpose: In today's rapidly expanding urban environments and accelerating urbanization
processes, the efficient and sustainable management of urban logistics activities has …

The decisions of company managers are often not guided by the regulations governing the
environment but by subjective factors that exert their effects in a hidden way in the decision …

The courier, express, and parcel (CEP) market is known for being one of the most
competitive. However, the way parcels are currently transported, transshipped, stored, and …