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Bureaucratic encounter, voice behaviour and citizen satisfaction
This article investigates whether citizens' satisfaction with public service is related to citizen–
state encounters, and how voice behaviour shapes this relationship. We provide empirical …
state encounters, and how voice behaviour shapes this relationship. We provide empirical …
[PDF][PDF] Governmental management of social housing as an element of state social policy: Bibliometric analysis
Social housing for socially vulnerable segments of the population is a significant component
of governmental social policy, as it is directly linked to demographic and migration …
of governmental social policy, as it is directly linked to demographic and migration …
Transparency and citizen satisfaction: a meta-analysis and future research agenda
This study is the first meta-analysis to synthesize empirical evidence on the transparency-
satisfaction nexus. Based on 143 effects from 54 primary studies, we find that transparency …
satisfaction nexus. Based on 143 effects from 54 primary studies, we find that transparency …
Internet usage and environmental governance satisfaction in China: environmental pollution perception as a mediator
X Huang - Frontiers in Public Health, 2025 - frontiersin.org
Public perception and satisfaction with environmental governance are critical for evaluating
the effectiveness of national environmental policies and advancing the United Nations …
the effectiveness of national environmental policies and advancing the United Nations …
Enhancing Tourist Loyalty in Predominantly Muslim Destinations: Integrating Religiosity and Sense of Community into the QVSL Model
This study explores the formation of tourist loyalty among visitors to predominantly Muslim
destinations by integrating the Quality-Value-Satisfaction-Loyalty (QVSL) chain model with …
destinations by integrating the Quality-Value-Satisfaction-Loyalty (QVSL) chain model with …