Measuring the performance of business processes has become a central issue in both
academia and business, since organizations are challenged to achieve effective and …

Purpose Business models are increasingly recognized as a concept to support innovation in
organizations. The implementation and operation of a new or altered business model …

Modern pharma supply chain systems are complicated, involving manufacturers, suppliers,
and consumers that span across continents. To date, there is a considerable lack of …

Design science research (DSR) aims to generate knowledge about innovative solutions to
real-world problems. Consequently, DSR needs to deal with the complexity related to …

This research essay proposes an elaborated process model for applying the action design
research (ADR) approach to immersive industry-based projects. Building on the original …

In financial markets it is common for companies and individuals to invest into foreign
companies. To avoid the double taxation of investors on dividend payment–both in the …

With the recent advances in Information and Communication Technologies in the
construction industry, information is exchanged digitally with little regard to the contracts that …

Today, the continuous growth of electronic commerce volume increases the importance of
point-to-point shipment transportation. For this reason, it is extremely important that shipment …

Artifacts, such as software systems, pervade organizations and society. In the field of
information systems (IS) they form the core of research. The evaluation of IS artifacts thus …

As technology innovation rapidly changes service experiences, service designers need to
leverage technology and orchestrate complex service systems to create innovative services …