E-Service Quality And E-Trust Toward Online Shop Customers E-Loyalty: Satisfaction as Mediation

NS Sihombing, S Simbolon, A Susanto… - … : Jurnal Ekonomi dan …, 2023 - ejournal.unisba.ac.id
The purpose of this study is to analyze the relationship between the effect of e-service
quality on e-satisfaction, the effect of e-trust on e-satisfaction, the effect of e-service quality …

The relationship between e-service quality and e-satisfication

SJJ McGuire, JCC Rosary - Journal of Management, 2022 - myjournal.or.id
This study's goal is to examine the relationship between e-service quality and e-satisfaction,
e-trust and e-satisfaction, e-service quality and e-customer loyalty, e-satisfaction and e …

Pengaruh E-Service Quality Dan E-Trust Terhadap E-Loyalty Melalui E-Satisfaction Pada Klik Indomaret

A Dewi - repository.uinjkt.ac.id
Perkembangan zaman membuat pengguna internet di Indonesia semakin meningkat, hal ini
diiringi dengan banyaknya pengguna e-commerce dalam berbelanja online. Penelitian ini …