Online recommendation systems in a B2C E-commerce context: a review and future directions

SS Li, E Karahanna - Journal of the association for information …, 2015 - aisel.aisnet.org
An online recommendation system (RS) involves using information technology and
customer information to tailor electronic commerce interactions between a business and …

Customization at a glance: Investigating consumer experiences in mobile commerce applications

AW Siyal, H Chen, SJ Shah, F Shahzad… - Journal of retailing and …, 2024 - Elsevier
The study strives to examine how customization (CUS) affects customers' acceptance of m-
commerce applications (MCA) and explore conditions where CUS would strengthen …

A typology of personalisation practices in marketing in the digital age

N Cavdar Aksoy, E Tumer Kabadayi… - Journal of marketing …, 2021 - Taylor & Francis
One reflection of the digital age is creating personalised experiences in different ways by
collecting and processing personal level information about individuals. Understanding and …

Personalization features on business-to-consumer e-commerce: Review and future directions

MF Dzulfikar, B Purwandari, DI Sensuse… - 2018 4th …, 2018 - ieeexplore.ieee.org
Personalization in e-commerce has potentials to increase sales, customers' purchase
intention and acquisition, as well as improvement of customer interaction. It is understood …

Role of personalization in continuous use intention of Mobile news apps in India: Extending the UTAUT2 model

Y Cheng, S Sharma, P Sharma, K Kulathunga - Information, 2020 - mdpi.com
The aim of this study was to empirically examine the extended unified theory of acceptance
and use of technology 2 (UTAUT2) model by adding “personalization” as one of the …

[HTML][HTML] Price-personalization: Customer typology based on hospitality business

AT Tomczyk, D Buhalis, DXF Fan… - Journal of Business …, 2022 - Elsevier
Personalization drives value co-creation and willingness to pay for customers. Consumers
are keen to receive personalized services but have various willingness to pay for the …

Global and country-specific mainstreaminess measures: Definitions, analysis, and usage for improving personalized music recommendation systems

C Bauer, M Schedl - PloS one, 2019 - journals.plos.org
Relevance Popularity-based approaches are widely adopted in music recommendation
systems, both in industry and research. These approaches recommend to the target user …

An application of UTAUT2 on social recommender systems: Incorporating social information for performance expectancy

O Oechslein, M Fleischmann… - 2014 47th Hawaii …, 2014 - ieeexplore.ieee.org
The recently proposed extended Unified Theory of Acceptance and Use of Technology
(UTAUT2) offers new opportunities for exploring the acceptance of consumer technologies …

How voice can change customer satisfaction: a comparative analysis between e-commerce and voice commerce

D Kraus, V Reibenspiess, A Eckhardt - 2019 - aisel.aisnet.org
Voice commerce is a newly evolving e-commerce channel where consumers communicate
with dedicated systems on smart speakers or other devices using their voice, in order to find …

Determinants of continuous use intention of news apps in India: Towards an integrated model

S Sharma, Y Cheng, P Sharma - International Journal of Human …, 2023 - Taylor & Francis
We assessed the determinants of continuous use intention (CUI) of News Apps in India by
integrating models, UTAUT2 and IS Success Model. The study considered personalization …