We provide a comprehensive overview of the typical decisions to be made in resource
capacity planning and control in health care, and a structured review of relevant articles from …

This paper reviews the contributions and applications of queueing theory in the field of
health care management problems. This review proposes a system of classification of health …

Hospitals are complex systems with essential societal benefits and huge mounting costs.
These costs are exacerbated by inefficiencies in hospital processes, which are often …

In recent years, Operations Research/Management (OR/OM) has had a significant impact on
improving the performance of hospital Emergency Departments (EDs). This includes …

We describe the models we built for predicting hospital admissions and bed occupancy of
COVID-19 patients in the Netherlands. These models were used to make short-term …

How many beds must be allocated to a specific clinical ward to meet production targets?
When budgets get tight, what are the effects of downsizing a nursing unit? These questions …

The interface between an emergency department and internal wards is often a hospital's
bottleneck. Motivated by this interaction in an anonymous hospital, we analyze queueing …

Variability in admissions and lengths of stay inherently leads to variability in bed occupancy.
The aim of this paper is to analyse the impact of these sources of variability on the required …

Semi-open queuing networks (SOQNs) are widely applied to measure the performance of
manufacturing, logistics, communications, restaurant, and health care systems. Many of …

A fundamental activity in hospital operations is patient assignment, which we define as the
process of assigning hospital patients to specific physician services and clinical units based …