[PDF][PDF] Value co-creation in hospitality industry: A systematic literature review

R Islam, SMC Loureiro, I Carvalho - 2023 - repositorio.iscte-iul.pt
Service dominant (SD) logic, which advocates prominence of services rather than goods in
economic exchange, has become one of most the popular research streams in recent years …

[PDF][PDF] Co-creation and co-destruction of value in tourism services

P Rodrigues, S Silva, A Sousa… - Edited by Ana Pinto …, 2023 - iwthm23.isag.pt
Purpose: the study aims to understand the role of value co-creation and value codestruction
in tourism services, how these processes affect the perceived value of a destination and …

Themed restaurants and hospitality: what do young people think?

ABCT de Gouvêa, EK Wada, PSG Oliveira - Journal of Hospitality, 2020 - htmjournals.com
The paper holds the relationship between Z Generation consumers and themed restaurants,
as well as their comprehension about hospitality. In order to achieve this purpose, a …

Hospitality and Tourism Value Co-Creation in the Light of Artificial Intelligence

M Majeed - Future of Customer Engagement Through Marketing …, 2024 - igi-global.com
The hotel and tourism industry is undergoing significant changes due to the widespread
adoption of digital technologies that enable instant client communication and data gathering …

[PDF][PDF] HOSPITALITY, EXPERIENCE AND SATISFACTION IN BRAZILIAN RESORTS: A STUDY FROM CRITICAL INCIDENT ANALYSIS

ABCT de Gouvêa, ACG Antunes, MSR Crotti… - 9th ADVANCES IN …, 2019 - ahtmm.com
The debate on hospitality has widened since the 1990s and much is still being discussed
about its role in the commercial scope, primarily with the focus being on food, drink and …

[PDF][PDF] Seminários em Administração

EDOSHDER SOB, AÓ DA HOSPITALIDADE… - 2018 - academia.edu
Os estudos sobre hospitalidade agregaram ao enfoque na oferta de alimentos, bebidas e
acolhida e na análise de seu papel para a criação de satisfação aos hóspedes. Dados da …