Consumers' acceptance of information and communications technology in tourism: A review

DC Ukpabi, H Karjaluoto - Telematics and Informatics, 2017 - Elsevier
The impact of information and communications technology (ICT) in tourism (e-tourism) has
altered the ways tourism services are accessed and consumed. Ubiquitous and highly …

Destination Marketing Organizations and destination marketing: A narrative analysis of the literature

S Pike, SJ Page - Tourism management, 2014 - Elsevier
This article presents the first narrative analysis of the areas of research that have developed
within the destination marketing field since its commencement in 1973. Given the broad …

Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: a perspective article

D Buhalis - Tourism Review, 2020 - emerald.com
Purpose Technology revolutionises the tourism industry and determines the strategy and
competitiveness of tourism organisations and destinations. This paper aims to explore the …

Progress in information technology and tourism management: 30 years on and 20 years after the internet-Revisiting Buhalis & Law's landmark study about eTourism

J Navío-Marco, LM Ruiz-Gómez, C Sevilla-Sevilla - Tourism management, 2018 - Elsevier
Abstract “Progress in information technology and tourism management: 20 years on and 10
years after the Internet—The state of eTourism research” is reviewed in terms of its …

When ChatGPT gives incorrect answers: the impact of inaccurate information by generative AI on tourism decision-making

JH Kim, J Kim, J Park, C Kim… - Journal of Travel …, 2025 - journals.sagepub.com
This study investigates how inaccurate information provided by ChatGPT impacts travelers'
acceptance of recommendations. Six experiments were conducted based on the …

Digital leadership and sustainable competitive advantage: leveraging green absorptive capability and eco-innovation in tourism and hospitality businesses

H Hussein, OM Albadry, V Mathew, BS Al-Romeedy… - Sustainability, 2024 - mdpi.com
This study explores the influence of digital leadership (DL) on sustainable competitive
advantage (SCA) in tourism and hospitality businesses, focusing on green absorptive …

Smart technologies for personalized experiences: a case study in the hospitality domain

B Neuhofer, D Buhalis, A Ladkin - Electronic markets, 2015 - Springer
Recent advances in the field of technology have led to the emergence of innovative
technological smart solutions providing unprecedented opportunities for application in the …

Sharing tourism experiences in social media: A literature review and a set of suggested business strategies

MD Sotiriadis - International Journal of Contemporary Hospitality …, 2017 - emerald.com
Purpose The purpose of this paper is twofold: to perform a synthesis of academic research
published between 2009 and 2016 regarding the changes in tourism consumer behavior …

A typology of technology‐enhanced tourism experiences

B Neuhofer, D Buhalis, A Ladkin - International journal of …, 2014 - Wiley Online Library
Experiences constitute the essence of the tourism industry. While the literature has
recognized the recent impact of technology on experiences, its empirical exploration …

Sustainable tourism: a comprehensive literature review on frameworks and applications

SH Zolfani, M Sedaghat, R Maknoon… - Economic research …, 2015 - hrcak.srce.hr
Sažetak This paper aims to study the progress of research on Sustainable Tourism and to
outline and identify the key disciplines, journals, articles and authors. This is carried out …