A bibliometric analysis has been conducted by utilizing keywords and metadata acquired
from the SCOPUS database. Following that, we focused on the adoption of social robots in …

Service robots create a touchless experience for travellers; therefore, this research aims to
conduct a systematic literature review (SLR) of service robots in the tourism and hospitality …

Purpose Building on recent smart hospitality systematic reviews and extensive literature
analyses, this paper aims to explore recent developments, themes and issues within smart …

Purpose Amidst ongoing digital transformation, the current paper provides a 360-degree
overview of technology-adoption in Tourism and Hospitality. By combining and …

Robot services have become an essential competitive differentiator in the hospitality and
tourism industry. Seminal studies indicate the need for more profound knowledge about the …

Purpose This perspective study aims to discuss the inclusion of technology in hotels as a
key driver of sustainability. Design/methodology/approach The paper covers literature and …

Purpose This study aims to chart the impact of technological advancements on tourism from
the post–Second World War era to the present and forecast their influence until 2050. It …

Purpose The present study's aims are twofold: 1) to contribute to theory development by
accounting for both personality and trust in the conceptualization of technology acceptance …

Purpose Drawing on anthropomorphism and the stereotype content model, this study aims
to explore the impacts of robot anthropomorphism on hotel guests' word of mouth and …

This study consolidates the limited research on real-life customer experiences with hotels
that have integrated service robots (SR) grounded in the Usability, Social Acceptance, User …