Research on user-generated photos in tourism and hospitality: A systematic review and way forward

H Li, L Zhang, CHC Hsu - Tourism Management, 2023 - Elsevier
Visual content has become an integral component of consumers' experience sharing.
People increasingly search for visual content posted by others prior to making purchase …

Metaverse in services marketing: an overview and future research directions

D Gursoy, L Lu, R Nunkoo, D Deng - The Service Industries Journal, 2023 - Taylor & Francis
Although it is still at the inception stage, the Metaverse is likely to revolutionize service
marketing and management by disrupting existing business strategies, consumer norms …

The role of digital marketing channels on consumer buying decisions through eWOM in the Jordanian markets

B Al Kurdi, M Alshurideh, I Akour… - … Journal of Data and …, 2022 - nchr.elsevierpure.com
As a result of the advanced technological development, the businesses operations have
been involved within modern marketing activities to promote their products and services …

[HTML][HTML] Tourist behaviour: The role of digital marketing and social media

B Armutcu, A Tan, M Amponsah, S Parida… - Acta psychologica, 2023 - Elsevier
Social media and its applications are a part of daily life in Turkey and the rest of the world. In
2022, about 80.7% of Turkey's population (69.9 million people) spent an average of 8 h daily …

Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors

G Onofrei, R Filieri, L Kennedy - Journal of Business Research, 2022 - Elsevier
Consumers increasingly interact with multimedia posts shared by peers on social media
(SM) platforms. Drawing upon service-dominant logic (SDL) and the information adoption …

Electronic word-of-mouth from video bloggers: The role of content quality and source homophily across hedonic and utilitarian products

R Filieri, F Acikgoz, H Du - Journal of Business Research, 2023 - Elsevier
Consumers increasingly post videos in which they review products and experiences,
spreading electronic word-of-mouth (eWOM). Despite the relevance of consumer-generated …

Short video marketing and travel intentions: The interplay between visual perspective, visual content, and narration appeal

J Gan, S Shi, R Filieri, WKS Leung - Tourism Management, 2023 - Elsevier
Social media short videos represent a powerful tool for tourism destination promotion.
However, little research has investigated their effect on tourist travel intentions. Drawing on …

Influencers'“organic” persuasion through electronic word of mouth: A case of sincerity over brains and beauty

R Filieri, F Acikgoz, C Li, S Alguezaui - Psychology & Marketing, 2023 - Wiley Online Library
Despite the growing importance of influencers' word‐of‐mouth through audiovisual content,
little is known about its effect on consumers' brand evaluation, purchase intentions, and …

MetaWOM–toward a sensory word-of-mouth (WOM) in the metaverse

D Mladenović, E Ismagilova, R Filieri… - International Journal of …, 2024 - emerald.com
Purpose Based on the key dimensions of the Metaverse environment (immersiveness,
fidelity and sociability), this paper aims to develop the concept of sensory word-of-mouth …

How positive and negative electronic word of mouth (eWOM) affects customers' intention to use social commerce? A dual-stage multi group-SEM and ANN analysis

A Alnoor, V Tiberius, AG Atiyah, KW Khaw… - … Journal of Human …, 2024 - Taylor & Francis
Advances in Web 2.0 technologies have led to the widespread assimilation of electronic
commerce platforms as an innovative shop** method and an alternative to traditional …