Hospitals use of communication is a crucial aspect of patient care, yet medical material is
often hard to read and understand for patients. Issues related to lack of standardization, use …

Purpose This study aims to examine customer preferences toward Sharia hospitals and to
provide a new viewpoint by looking at consumers' perspectives on choosing health-care …

This study aimed to examine the healthcare service environment, patients' experience, and
responses toward healthcare services in private general practice (GP) clinics. Self …

Medical tourism has developed rapidly and international health care has become a global
industry. Indonesia has a great opportunity in the field of medical tourism, but Malaysia still …

This article reviews the link between corporate social responsibility (CSR), brand
awareness, brand image, brand satisfaction, and brand loyalty. It would help provide …

Purpose The hotel customers are conscious of the deteriorating environmental conditions
and demand for online immersions. Hotels lack an exciting shift in customer behavior for …

This study aims to identify factors affecting patient satisfaction and loyalty in private dental
practice using Smile Family Dental Clinic as a case study (Convenience Sampling). The …

This study reviewed the mediating effect of patient satisfaction between dental practice-
related factors and patient loyalty in dental healthcare services (dental practice). This …

The aim of this research is to investigate the role of servicescape on re-patronage and
recommended intention through pleasure feeling and satisfaction in healthcare settings that …

In response to heightened competition among destinations vying for medical tourists, these
destinations have prioritized improving their image. Although several scales exist to assess …