Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

This paper addresses how servitization is facilitated by the adoption of digital technologies
and presents a review of the literature on this subject. The paper aims to characterise the …

Abstract Knowledge production within the field of business research is accelerating at a
tremendous speed while at the same time remaining fragmented and interdisciplinary. This …

Purpose Existing innovation frameworks suggest that manufacturing firms have traditionally
developed a complementary model of technological innovations comprising process and …

ABSTRACT A literature review is an excellent research methodology. For example, a review
can synthesise research findings and identify areas where more research is needed, thus …

The importance of digital technologies for services in manufacturing has often been posited,
but current literature has neglected to explain how companies can leverage digital methods …

This study draws on literature at the intersection of servitization, digital business models and
supply chain management. Work empirically explores how digital disruption has affected …

Adopting a life cycle innovation process model, including innovation creation, diffusion, and
evaluation, this research analyzed the knowledge development of service innovation …

Research on service innovation appears in several research disciplines, with important
contributions in marketing, management, and operations research. Although the concept is …

Purpose The purpose of this paper is to identify the state of academic research on
innovation in tourism. The authors present a systematic review of the literature, different …