Student roles and behaviors in higher education co-creation–a systematic literature review
Purpose In today's global and highly competitive climate among universities, educational
developers and instructors have focused more on trying to make the student experience …
developers and instructors have focused more on trying to make the student experience …
A service-dominant logic of co-creation in higher education: emerging topics and conceptualizations
MF Cruz, H Alves… - Journal of Marketing for …, 2024 - Taylor & Francis
This study aims to present a literature review on the phenomenon of higher education co-
creation, converging the marketing and management literature with the education literature …
creation, converging the marketing and management literature with the education literature …
Teaching-focused university–industry collaborations: Determinants and impact on graduates' employability competencies
Although teaching is a core mission of universities, we know little about industry's input into
universities' teaching activities. This paper advances research on teaching-focused …
universities' teaching activities. This paper advances research on teaching-focused …
[HTML][HTML] The co-existence of brand value co-creation and co-destruction across the customer journey in a complex higher education brand
Brand value co-creation (VCC) and value co-destruction (VCD) have critical implications for
brand experience. This study addresses theoretical gaps in the brand value co-creation …
brand experience. This study addresses theoretical gaps in the brand value co-creation …
Perceived value within an international hospitality learning environment: antecedents and outcomes
The number of students attending British universities is rapidly increasing, among them,
many are international students. These diverse students pose opportunities and concerns …
many are international students. These diverse students pose opportunities and concerns …
ISO 9001 as a catalyst: linking staff training to university performance
S Iqbal - The TQM Journal, 2024 - emerald.com
Purpose This study investigates the impact of staff training on university performance (UP),
focusing particularly on the mediating role of ISO 9001 implementation in the higher …
focusing particularly on the mediating role of ISO 9001 implementation in the higher …
Using the SERVQUAL framework to examine the service quality in higher education in Thailand
K Fuchs, K Fangpong - Education Quarterly Reviews, 2021 - papers.ssrn.com
Customer service and quality are driving forces in the business community. As higher
educational institutions struggle for competitive advantages and high service quality, the …
educational institutions struggle for competitive advantages and high service quality, the …
Setting the conditions for open innovation in the food industry: unravelling the human dimension of open innovation
Purpose The human dimension of open innovation is paramount for organisational
excellence. However, there is scant evidence of the implications of human resource …
excellence. However, there is scant evidence of the implications of human resource …
[BUCH][B] The predatory paradox: Ethics, politics, and practices in contemporary scholarly publishing
In today's 'publish or perish'academic setting, the institutional prizing of quantity over quality
has given rise to and perpetuated the dilemma of predatory publishing. Upon a close …
has given rise to and perpetuated the dilemma of predatory publishing. Upon a close …
University-industry collaborations in Pakistan: current challenges and future opportunities
Purpose This paper aims to identify current challenges that hinder university–industry (UI)
collaboration in Pakistan and presents future opportunities for promoting such collaborations …
collaboration in Pakistan and presents future opportunities for promoting such collaborations …