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Business model innovation and business concept innovation as the context of incremental innovation and radical innovation
Innovation is a means for obtaining competitive advantages in the tourism and hospitality
sectors. However, the innovations, knowledge, and technologies acquired may be easily …
sectors. However, the innovations, knowledge, and technologies acquired may be easily …
Understanding the impact of online reviews on hotel performance: an empirical analysis
Understanding consumers' needs and wants has been a major source of success for hotel
organizations. Notwithstanding, investigating the valence of online reviews and modeling …
organizations. Notwithstanding, investigating the valence of online reviews and modeling …
Hospitality innovation strategies: An analysis of success factors and challenges
Innovation in hospitality has attracted considerable interest, partly because its processes
and activities are so diverse, and partly because its impact on performance is still a puzzle …
and activities are so diverse, and partly because its impact on performance is still a puzzle …
The interactive effects of online reviews on the determinants of Swiss hotel performance: A neural network analysis
From a strategy perspective, the growth of social media accelerates the need for tourism
organisations to constantly re-appraise their competitive strategies. This study contributes …
organisations to constantly re-appraise their competitive strategies. This study contributes …
[PDF][PDF] Evaluation of the contents of the five stars hotel website and customer orientation
The objectives of this study are multifold: to investigate the functionality of hotel websites
through a content review and to gauge customer perceptions of the value of hotel website …
through a content review and to gauge customer perceptions of the value of hotel website …
[HTML][HTML] Resilience to the pandemic: The role of female management, multi-unit structure, and business model innovation
In this study, we analyse organisational resilience in the context of the recent COVID-19
pandemic. Combining arguments from the resource-based view and ergodicity, we theorise …
pandemic. Combining arguments from the resource-based view and ergodicity, we theorise …
The effect of innovation on hotel market value
The purpose of this article is to analyze the effect of hotel innovations on firm value.
Specifically, this study fills a research gap in the previous literature by examining this effect …
Specifically, this study fills a research gap in the previous literature by examining this effect …
Measuring innovation in a 'low-tech'service industry: the case of the Dutch hospitality industry
This article presents the findings of a survey among 613 firms in the Dutch hospitality
industry adopting a demarcation perspective. The paper illustrates that innovation in this …
industry adopting a demarcation perspective. The paper illustrates that innovation in this …
Using a systemic approach to assess Internet marketing communication within hospitality industry
Due to their direct connection with tourism, the accommodation and hospitality industries
belong among the leading service sectors that, with the arrival of the Internet, had to …
belong among the leading service sectors that, with the arrival of the Internet, had to …
Evaluating the influence of E-marketing on hotel performance by DEA and grey entropy
JJ Shuai, WW Wu - Expert systems with applications, 2011 - Elsevier
Numerous hotels are increasingly taking advantages of the Internet as a marketing tool to
directly provide better service as well as promotion for customers. This study evaluated the …
directly provide better service as well as promotion for customers. This study evaluated the …