Although it is still at the inception stage, the Metaverse is likely to revolutionize service
marketing and management by disrupting existing business strategies, consumer norms …

Being one of the “mega trends” that has significantly impacted the tourism system, the role
and use of social media in travelers' decision making and in tourism operations and …

Business failure prediction or survival analysis can assist corporate organizations in better
understanding their performance and improving decision making. Based on aspect-based …

Purpose This study aims to explore the factors that encourage Generation Z consumers to
turn an ethical purchase intention into purchase behaviour. Theory of planned behaviour …

Online food delivery services are a growing sector of the hospitality industry. As such, it is
important to gain a better understanding of the factors that influence consumer attitudes and …

To reduce the spread of the virus, authorities have imposed restrictive measures, such as
limiting movement of individuals, shutting down non-essential stores, imposing a general or …

Investigating the antecedents of tourist behavioral intentions and its relations with the
preceding factors has become an interest of researchers very recently. However, domestic …

Given an increased call for examining ethics in the hospitality industry, this research
examines how ethical leadership influences the job stress and performance quality of …

Despite the importance of understanding food consumption value from tourists' perspectives,
few studies have explored how experiencing local food in a destination shapes tourists' …

With the growing popularity of the internet, customers can easily share their experiences and
information in online reviews. Consumers recognize online reviews as a useful source of …