[HTML][HTML] A review of research into discrete choice experiments in tourism: Launching the Annals of Tourism Research Curated Collection on Discrete Choice …
A Kemperman - Annals of Tourism Research, 2021 - Elsevier
This article presents a systematic review of all 49 papers published in the top five tourism
journals between 2010 and 2020 on discrete choice experiments in tourism research …
journals between 2010 and 2020 on discrete choice experiments in tourism research …
Service quality and customer satisfaction: The moderating effects of hotel star rating
This research contributes to customer satisfaction knowledge with regard to accommodation
in South Africa whose star grading differs. A multi-group analysis and an importance …
in South Africa whose star grading differs. A multi-group analysis and an importance …
What is the impact of service quality on customers' satisfaction during COVID-19 outbreak? New findings from online reviews analysis
The COVID-19 pandemic has caused major global changes both in the areas of healthcare
and economics. This pandemic has led, mainly due to conditions related to confinement, to …
and economics. This pandemic has led, mainly due to conditions related to confinement, to …
Revealing travellers' satisfaction during COVID-19 outbreak: Moderating role of service quality
Abstract User-Generated-Content (UGC) has gained increasing attention as an important
indicator of business success in the tourism and hospitality sectors. Previous literature has …
indicator of business success in the tourism and hospitality sectors. Previous literature has …
Ghost kitchens on the rise: Effects of knowledge and perceived benefit-risk on customers' behavioral intentions
This study aims to reveal customers' perceptions and intentions towards the emerging
disruptive restaurant business model of ghost kitchens. Through the theoretical lens of …
disruptive restaurant business model of ghost kitchens. Through the theoretical lens of …
A multi-criteria decision-making model for hotel selection with linguistic distribution assessments
The effect of online reviews on resulting decisions attracted the interests of merchants and
researchers in different fields. According to existing studies, the decisions of tourists are …
researchers in different fields. According to existing studies, the decisions of tourists are …
Inside the rating scores: A multilevel analysis of the factors influencing customer satisfaction in the hotel industry
In this study, we conducted a multilevel analysis of factors affecting customer satisfaction in
the global hotel industry. The survey data collected from TripAdvisor. com included customer …
the global hotel industry. The survey data collected from TripAdvisor. com included customer …
Making cause-related corporate social responsibility (CSR) count in holiday accommodation choice
We test how different presentations of cause-related corporate social responsibility (CSR)
initiatives affect the choice of holiday accommodation bookings. Results of a stated choice …
initiatives affect the choice of holiday accommodation bookings. Results of a stated choice …
An assessment of prospect theory in tourism decision-making research
Prospect theory has been an essential theoretical foundation for behavioral economics, as
recognized with the Nobel Prize in economic sciences in 2002. The growing interest in …
recognized with the Nobel Prize in economic sciences in 2002. The growing interest in …
Modeling reference experience in destination choice
The complexity underlying the destination decision-making of tourists has prompted
abundant research from various academic disciplines. This paper proposes the integration …
abundant research from various academic disciplines. This paper proposes the integration …