Purpose The purpose of this paper is to investigate service quality, patient satisfaction and
loyalty in Bangladesh's healthcare sector. It identifies healthcare quality conformance …

Background The quality of health centers, patient satisfaction, and loyalty are three key
factors that enable health care providers to improve their services and cost-effectiveness …

Purpose This paper explores the effect of perceived service quality, trust, perceived value
and perceived cost on patient satisfaction and loyalty as well as exploring the moderating …

Purpose The purpose of this paper is to clarify how enablers of quality management can
secure the satisfaction and loyalty of patients through increasing service quality in hospitals …

Purpose The objective of the study is to measure outbound medical tourists' satisfaction and
loyalty based on medical tourists' experience from a develo** country's perspective …

This paper evaluates the effectiveness and efficiency of service delivery performed by local
authorities in the state of Perak, Malaysia. Local authorities' performances are important in …

Purpose Poor quality of services in the health-care sector of the develo** countries like
Bangladesh forces affluent patients to seek advanced medical treatment from abroad. The …

Introduction: Medical Tourism is defined as providing cost–effective medical care with the
assistance of the tourism industry for patients requiring surgery and other special treatment …

Pada awal perkembangannya, rumah sakit adalah lembaga yang berfungsi untuk
kepentingan sosial, tetapi dengan adanya rumah sakit swasta, maka lembaga tersebut lebih …

Bu çalışmanın amacı; kurumsal hastane imajı, algılanan fiyat uygunluğu, tatmin ve sadakat
değişkenleri arasındaki ilişkileri ve bu ilişkileri oluşturan yapıyı incelemektir. Çalışmanın …