Sharing knowledge and expertise: The CSCW view of knowledge management

MS Ackerman, J Dachtera, V Pipek, V Wulf - … Supported Cooperative Work …, 2013 - Springer
Abstract Knowledge Management (KM) is a diffuse and controversial term, which has been
used by a large number of research disciplines. CSCW, over the last 20 years, has taken a …

How did they build the free encyclopedia? a literature review of collaboration and coordination among wikipedia editors

Y Ren, H Zhang, RE Kraut - ACM Transactions on Computer-Human …, 2023 - dl.acm.org
Wikipedia has been the poster child for large-scale online open collaboration while few
other online open collaboration initiatives have achieved similar success. How did …

Value-sensitive algorithm design: Method, case study, and lessons

H Zhu, B Yu, A Halfaker, L Terveen - Proceedings of the ACM on human …, 2018 - dl.acm.org
Most commonly used approaches to develo** automated or artificially intelligent
algorithmic systems are Big Data-driven and machine learning-based. However, these …

Do experts or crowd-based models produce more bias? Evidence from Encyclopedia Britannica and Wikipedia

S Greenstein, F Zhu - Mis Quarterly, 2018 - JSTOR
Organizations today can use both crowds and experts to produce knowledge. While prior
work compares the accuracy of crowd-produced and expert-produced knowledge, we …

Towards value-sensitive learning analytics design

B Chen, H Zhu - Proceedings of the 9th international conference on …, 2019 - dl.acm.org
To support ethical considerations and system integrity in learning analytics, this paper
introduces two cases of applying the Value Sensitive Design methodology to learning …

Whatfutures: Designing large-scale engagements on Whatsapp

D Lambton-Howard, R Anderson, K Montague… - Proceedings of the …, 2019 - dl.acm.org
WhatsApp, as the world's most popular messaging application, offers significant
opportunities for improving the reach and effectiveness of engagement projects. In …

Tea and sympathy: crafting positive new user experiences on wikipedia

JT Morgan, S Bouterse, H Walls, S Stierch - Proceedings of the 2013 …, 2013 - dl.acm.org
We present the Teahouse, a pilot project for supporting and socializing new Wikipedia
editors. Open collaboration systems like Wikipedia must continually recruit and retain new …

Learning with comments: An analysis of comments and community on Stack Overflow

S Sengupta, C Haythornthwaite - 2020 - scholarspace.manoa.hawaii.edu
Stack Overflow (SO) has become a primary source for learning how to code, with community
features supporting asking and answering questions, upvoting to signify approval of content …

The gender bias tug-of-war in a co-creation community: Core-periphery tension on Wikipedia

AG Young, AD Wigdor, GC Kane - Journal of management …, 2020 - Taylor & Francis
Commitment to a neutral point of view is a pillar of Wikipedia culture. Despite a strong
culture, the open nature of the community presents challenges for cultural assimilation …

How are ml-based online content moderation systems actually used? studying community size, local activity, and disparate treatment

L Wang, H Zhu - Proceedings of the 2022 ACM Conference on Fairness …, 2022 - dl.acm.org
Machine learning-based predictive systems are increasingly used to assist online groups
and communities in various content moderation tasks. However, there are limited …