This study conducts a map** study to survey the landscape of health chatbots along three
research questions: What illnesses are chatbots tackling? What patient competences are …

The use of natural language interfaces in the field of human-computer interaction (HCI) is
undergoing intense study through dedicated scientific and industrial research. The latest …

Independent language learning is paramount for those wishing to develop proficiency in a
second or foreign language. Language learners often have few opportunities to …

Thanks to artificial intelligence, chatbots have been applied to many consumer-facing
applications, especially to online travel agencies (OTAs). This study aims to identify five …

Chatbot (and voicebot) applications are increasingly adopted in various domains such as e-
commerce or customer services as a direct communication channel between companies …

In the present study, we developed a chatbot that helps teachers to deliver writing
instructions. By working with the chatbot, the post-secondary writers developed a thesis …

Chatbots are programs that supply services to users via conversation in natural language,
acting as virtual assistants within social networks or web applications. Here, we review the …

In this study, a chatbot was developed using Dialogflow Messenger to support learning
during face-to-face class suspension due to COVID-19. The pandemic has changed how …

AI-powered chatbots have become game-changers for the financial industry. They enable
banks to boost customer engagement and improve operational efficiency by lowering the …

Background Conversational agents are currently a valid alternative to humans in first-level
interviews with users who need information, even in-depth, about services or products. In …