In recent years, configuration errors (ie, misconfigurations) have become one of the
dominant causes of system failures, resulting in many severe service outages and …

Deep learning applications become increasingly popular in important domains such as self-
driving systems and facial identity systems. Defective deep learning applications may lead to …

We conducted a cloud outage study (COS) of 32 popular Internet services. We analyzed
1247 headline news and public post-mortem reports that detail 597 unplanned outages that …

Rust is a young programming language designed for systems software development. It aims
to provide safety guarantees like high-level languages and performance efficiency like low …

Flash storage has become the mainstream destination for storage users. However, SSDs do
not always deliver the performance that users expect. The core culprit of flash performance …

Fail-slow hardware is an under-studied failure mode. We present a study of 114 reports of
fail-slow hardware incidents, collected from large-scale cluster deployments in 14 …

Production incidents in today's large-scale cloud services can be extremely expensive in
terms of customer impacts and engineering resources required to mitigate them. Despite …

We present TaxDC, the largest and most comprehensive taxonomy of non-deterministic
concurrency bugs in distributed systems. We study 104 distributed concurrency (DC) bugs …

Trigger-action programming (TAP) is a programming model enabling users to connect
services and devices by writing if-then rules. As such systems are deployed in increasingly …

We study storage performance in over 450,000 disks and 4,000 SSDs over 87 days for an
overall total of 857 million (disk) and 7 million (SSD) drive hours. We find that storage …