Motivations, Challenges, Best Practices, and Benefits for Bots and Conversational Agents in Software Engineering: A Multivocal Literature Review

S Lambiase, G Catolino, F Palomba… - ACM Computing …, 2024 - dl.acm.org
Bots are software systems designed to support users by automating specific processes,
tasks, or activities. When these systems implement a conversational component to interact …

[HTML][HTML] Bots in software engineering: a systematic map** study

S Santhanam, T Hecking, A Schreiber… - PeerJ Computer …, 2022 - peerj.com
Bots have emerged from research prototypes to deployable systems due to the recent
developments in machine learning, natural language processing and understanding …

Meet c4se: Your new collaborator for software engineering tasks

G De Vito, S Lambiase, F Palomba… - 2023 49th Euromicro …, 2023 - ieeexplore.ieee.org
The software industry's complexity and scale have increased rapidly, leading to challenges
in managing information and tasks among developer teams, often resulting in inefficiencies …