Governance and innovation in public sector services: The case of the digital library
This paper examines the co-evolution of public governance and innovation, and proposes
an adaptation of Hartley's model to take into consideration such co-evolution. This model is …
an adaptation of Hartley's model to take into consideration such co-evolution. This model is …
Outcome, process and support: analysing aspects of innovation in public sector organizations
The authors present an analytical model to distinguish between different aspects and modes
of innovation. By showing how innovation in the public sector differs from the private sector …
of innovation. By showing how innovation in the public sector differs from the private sector …
The effects of innovation types and customer participation on organizational performance in complex services
P Samuelsson - European Journal of Marketing, 2023 - emerald.com
Purpose This study aims to explain the effects of different types of innovations on
organizational performance in terms of firms' external effectiveness and internal efficiency …
organizational performance in terms of firms' external effectiveness and internal efficiency …
[PDF][PDF] Inovação no setor público: evidências da gestão pública federal brasileira no período 1999-2014
A Isidro-Filho - 2017 - repositorio.ipea.gov.br
Este capítulo tem por objetivo caracterizar a inovação na gestão pública federal, a partir de
experiências organizacionais premiadas no período 1999-2014. A pesquisa utilizou-se de …
experiências organizacionais premiadas no período 1999-2014. A pesquisa utilizou-se de …
Antecedentes de inovações em organizações públicas do poder executivo federal
CMS Castro - 2015 - realp.unb.br
A inovação em serviços tem ganhado espaço na literatura acadêmica nos últimos anos e é
vista por diversos autores como propulsora para o desenvolvimento das organizações …
vista por diversos autores como propulsora para o desenvolvimento das organizações …
Green social innovation–towards a typology
It is the ambition of many social innovation initiatives to develop new solutions–often in the
form of services–to environmental issues by locally framing often global environmental …
form of services–to environmental issues by locally framing often global environmental …
Fatores que influenciam a inovação nos serviços públicos: o caso da Secretaria Municipal de Saúde de Campina Grande
CA Gomes, AGC Machado - Cadernos Gestão Pública e Cidadania, 2018 - periodicos.fgv.br
O objetivo deste artigo é analisar os fatores que influenciam o processo de inovação dos
serviços prestados pela Secretaria Municipal de Saúde de Campina Grande. A estratégia …
serviços prestados pela Secretaria Municipal de Saúde de Campina Grande. A estratégia …
Indicators for public sector innovations: Theoretical frameworks and practical applications
The paper maps and analyzes all existing practical exercises aiming to develop indicators
for public sector innovations. To our knowledge this is the first attempt to comprehensively …
for public sector innovations. To our knowledge this is the first attempt to comprehensively …
Managers' support for Workplace Innovation in the public sector: Wedged between expectations and conditions
Over the past few years, public policy interventions have been initiated to promote public
sector innovation. These top-down initiatives have been aimed at generating bottom-up …
sector innovation. These top-down initiatives have been aimed at generating bottom-up …
Fifteen advances in service innovation studies
Service innovation studies (SIS) is a relatively young field of research; its emergence can be
dated back to the second half of the 1980s and early 1990s. Its existence is the result of the …
dated back to the second half of the 1980s and early 1990s. Its existence is the result of the …