Rapport often appears in training and discussions regarding investigative interviewing, yet
very little empirical research has examined rapport systematically in law enforcement or …

Artificial agents such as embodied virtual agents, chatbots, voice user interface agents, and
robots simulate human roles for dispensing information to people. According to the …

Chatbots are increasingly engaged in retail settings, although research shows that
consumers typically prefer engaging with humans over chatbots. Past literature has argued …

In applying social role theory to account for the content of a wide range of stereotypes, this
research tests the proposition that observations of groups' roles determine stereotype …

Abstract The Stereotype Content Model (SCM) posits two fundamental dimensions of
intergroup perception, warmth and competence, predicted by socio-structural dimensions of …

A great deal of recent work has found that two fundamental dimensions underlie social
judgment. The most common labels used to denote these dimensions are agency versus …

Recently, environment, social, and governance (ESG) are becoming increasingly important
in corporate management. Although previous research has mainly focused on financial …

There are few studies that have focused on systematically measuring indicators of rapport
during police investigative interviews. Using Tickle‐Degnen and Rosenthal's model as the …

This article develops and tests a theory to explain the common tendency to “denigrate
heroes,” whereby high-status actors are suspected of being inconsiderate and inauthentic …

While prior work has assumed the compensation effect of social judgments in relation to
smile intensity, this research proposes and finds that judgments of warmth elicited from …