[HTML][HTML] From product to platform: How incumbents' assumptions and choices shape their platform strategy
Platform ecosystems have attracted a lot of attention as a new way of value creation and
capture. In a longitudinal multi-case study, we compare the transformation efforts of two …
capture. In a longitudinal multi-case study, we compare the transformation efforts of two …
Navigating the intersection between postponement strategies and additive manufacturing: insights and research agenda
Postponement is a popular principle used to improve supply chain responsiveness and
increase customisation by delaying manufacturing and logistics operations until more …
increase customisation by delaying manufacturing and logistics operations until more …
[HTML][HTML] AI-enabled smart manufacturing boosts ecosystem value capture: The importance of servitization pathways within digital-intensive industries
Understanding successful pathways for manufacturers to capture value within the service
ecosystem framework is a recent and still nascent area of research that requires further …
ecosystem framework is a recent and still nascent area of research that requires further …
Analyzing the influence of smart and digital manufacturing on cost stickiness: A study of US manufacturing firms
In the digital economy, smart and digital manufacturing has become an essential tool for
firms to increase their industrial intelligence in recent years. This research uses data from …
firms to increase their industrial intelligence in recent years. This research uses data from …
Increasing customer service competencies of airports: Virtual integration competence, warmth and intimacy of artificial intelligence services
ECS Ku - Business Process Management Journal, 2024 - emerald.com
Purpose Airports are an essential part of the airline value chains. Artificial intelligence (AI)
technologies are widely used at airports; the study aims to explore how the virtual integration …
technologies are widely used at airports; the study aims to explore how the virtual integration …
[HTML][HTML] The order of the factors matters: How digital transformation and servitization integrate more efficiently
This article draws on existing debates on standardization versus adaptation to propose two
possible pathways for digital servitization. On the one hand, the standardization pathway …
possible pathways for digital servitization. On the one hand, the standardization pathway …
Customisation and co-creation revisited: Do user types and engagement strategies matter for product innovation success?
User engagement is widely recognised as beneficial for the innovation efforts of firms scarce
with internal resources but our knowledge about the relevance of user types and …
with internal resources but our knowledge about the relevance of user types and …
Use of non-fungible tokens in operations and supply chain management
Non-fungible tokens (NFT) are secured storage methods for unique and non-
interchangeable data items. While NFTs are commonly associated with digital arts and the …
interchangeable data items. While NFTs are commonly associated with digital arts and the …
The sensitivity of innovation modes to distance: Can we go the distance?
We introduce a spatial approach to study the innovation modes of small firms in Canada.
Using a sample of 4887 small firms across different metropolitan regions in Canada, we …
Using a sample of 4887 small firms across different metropolitan regions in Canada, we …
Who changes what, when and where? Elaborating postponement when integrating hardware and software objects in global supply chains
Purpose The postponement principle concerns defining when and where value is added,
usually referring to hardware components for physical products. However, in modern supply …
usually referring to hardware components for physical products. However, in modern supply …