Determining the role of service quality, trust and commitment to customer loyalty for telecom
service users: a PLS-SEM approach | Emerald Insight Books and journals Case studies Expert …

Purpose This paper examines factors influencing successful information technology (IT)
integration in develo** countries'e-government sectors, analyzing benefits and challenges …

Good public services must be carried out in order to create comfort, but based on monitoring
in Bantargadung District, Sukabumi Regency, West Java, it is known that the quality of public …

Environmental governance is related to the healthy living standard of human beings and the
sustainable development of an economic society. It is of great significance to explore the …

Trust in government and its antecedents and development remain leading policy and
research concerns. Drawing on a broadly representative online survey of 3100 respondents …

Purpose The prime aim of this research is to examine the mediating effect of patient trust on
the relationship between service quality and patient satisfaction in Amman, Jordan …

Research on government service quality can help ensure the success of digital government
services and has been the focus of numerous studies that proposed different frameworks …

Although previous studies offer some important findings about public satisfaction with the
government's disaster response, recent insights are limited, particularly in evaluating the …

This study developed an analytical framework enabling a better understanding of the
relationship between accountability and public trust through the moderation effect of public …