Speech-enabled web content searching using a multimodal browser
CW Cross Jr - US Patent 8,843,376, 2014 - Google Patents
6,128,651 6,141,010 6,157,841 6,208.972 6.212, 545 6,243,375 6,243,443 6,275,806
6,285,862 6,298.218 6,301,560 6,321,209 6,332,127 6,381,465 6,393,296 6,397,057 …
6,285,862 6,298.218 6,301,560 6,321,209 6,332,127 6,381,465 6,393,296 6,397,057 …
Method and system for dynamic speech recognition and tracking of prewritten script
E Sadkin, L Kaushik, J Gill, E Luz - US Patent 9,953,646, 2018 - Google Patents
(57) ABSTRACT A computer-implemented method for dynamically present ing a prewritten
text in a graphical user interface is dis closed. The method comprises receiving a text artifact …
text in a graphical user interface is dis closed. The method comprises receiving a text artifact …
Systems and methods for allocating communication resources via information technology infrastructure
A Kothari, D Andersson, A Agarwal, A Kundani… - US Patent …, 2019 - Google Patents
The present disclosure is directed to allocating communica tion resources via information
technology infrastructure. A system can provide a communication tag and an analytics tag …
technology infrastructure. A system can provide a communication tag and an analytics tag …
Voice response unit proxy utilizing dynamic web interaction
LS Deluca, TM Grigsby, FL Jania, SM Miller - US Patent 9,003,300, 2015 - Google Patents
The present invention relates to a system, method and program product for providing a VRU
proxy system that allows a user to interface with a VRU via a graphical user interface on a …
proxy system that allows a user to interface with a VRU via a graphical user interface on a …
Methods and system for capturing voice files and rendering them searchable by keyword or phrase
AK George - US Patent 8,731,919, 2014 - Google Patents
In an effort to solve the problem of systematically captur ing relevant voice data and
rendering that data very accurately as text Suitable for use with a search application Such as …
rendering that data very accurately as text Suitable for use with a search application Such as …
Communication device, communication robot and computer-readable storage medium
M Funazukuri, S Yoshizawa, W Kaku… - US Patent …, 2020 - Google Patents
(57) ABSTRACT A communication device including: an utterance acquisition part configured
to acquire an utterance of a user to a character; an information acquisition part configured to …
to acquire an utterance of a user to a character; an information acquisition part configured to …
Voice response unit map**
TM Grigsby, FL Jania, SM Miller, LA Seacat - US Patent 8,615,396, 2013 - Google Patents
The present invention relates to a system, method and program product for providing static
VRU maps on a display able interface such as a website for allowing users to expedite calls …
VRU maps on a display able interface such as a website for allowing users to expedite calls …
Interactive voice response system crawler
A Kulkarni, G Willshire, I Ng, T Fejes - US Patent App. 16/379,084, 2019 - Google Patents
(57) ABSTRACT A system for interactive voice response system crawling, comprising an IVR
crawler that may be VXML, design specification, DTMF or ASR/NLSR speech-based in …
crawler that may be VXML, design specification, DTMF or ASR/NLSR speech-based in …
Retrieval and presentation of network service results for mobile device using a multimodal browser
D Jaramillo, M White - US Patent 8,781,840, 2014 - Google Patents
(57) ABSTRACT A method of obtaining information using a mobile device can include
receiving a request including speech data from the mobile device, and querying a network …
receiving a request including speech data from the mobile device, and querying a network …
Systems and methods for collaborative browsing on the telecom web
BACKGROUND The subject matter described herein generally relates to the World Wide
Telecom Web (WWTW) which consists of inter connected voice applications (called …
Telecom Web (WWTW) which consists of inter connected voice applications (called …