Even at an early stage, diverse big data have been applied to tourism research and made
an amazing improvement. This paper might be the first attempt to present a comprehensive …

In reaction to the growing attention paid to big data and artificial intelligence in hospitality
and tourism research, we systematically reviewed 270 relevant studies to identify topical …

The hospitality industry is highly vulnerable to pandemics. However, little is known about
how pandemics alter travelers' evaluations of hospitality services. Therefore, this study …

Robots and artificial intelligence are essential to the future of the hospitality industry, and
they are receiving increasing interest from hotel managers and researchers. However, the …

Purpose This paper aims to examine the extent to which Business Intelligence and Big Data
feature within academic research in hospitality and tourism published until 2016, by …

Abstract The Data Big Bang that the development of the ICTs has raised is providing us with
a stream of fresh and digitized data related to how people, companies and other …

Travelers can enjoy a wide range of choices with the assistance of online review websites
such as TripAdvisor. Online reviews provided by customers are an important portion of …

This study aims to forecast international tourist arrivals to Hong Kong from seven English-
speaking countries. A new direction in tourism demand modeling and forecasting is …

This study employs the structural topic model to extract service quality attributes from
242,020 Airbnb reviews in Malaysia. 22 service related topics were extracted from the …

Researchers have adopted online data such as search engine query volumes to forecast
tourism demand for a destination, including tourist numbers and hotel occupancy. However …