The use of patient experience feedback in rehabilitation quality improvement and codesign activities: Sco** review of the literature
Objective To characterize the literature, reported enablers, and gaps on the use of patient
experience feedback for person-centered rehabilitation quality improvement and codesign …
experience feedback for person-centered rehabilitation quality improvement and codesign …
Understanding how front-line staff use patient experience data for service improvement: an exploratory case study evaluation
Background and aim: The NHS collects a large number of data on patient experience, but
there are concerns that it does not use this information to improve care. This study explored …
there are concerns that it does not use this information to improve care. This study explored …
What does the patient have to say? Valuing the patient experience to improve the patient journey
R Gualandi, C Masella, M Piredda, M Ercoli… - BMC health services …, 2021 - Springer
Background Patient-reported data—satisfaction, preferences, outcomes and experience—
are increasingly studied to provide excellent patient-centred care. In particular, healthcare …
are increasingly studied to provide excellent patient-centred care. In particular, healthcare …
[HTML][HTML] Patient feedback: how effectively is it collected and used
E Maxwell - Nurs Times, 2020 - nursingtimes.net
Abstract The National Institute for Health Research has summarised the findings of recent
studies into the use of patient experience data in a range of NHS settings. Patient feedback …
studies into the use of patient experience data in a range of NHS settings. Patient feedback …
Patient experience data as enacted: Sociomaterial perspectives and 'singular‐multiples' in health care quality improvement research
Over the last three decades, sociomaterial approaches to the study of health care practices
have made an important contribution to the sociology of health care. Significant attention has …
have made an important contribution to the sociology of health care. Significant attention has …
[HTML][HTML] Socioeconomic inequities in care experienced by women with breast cancer in England: An intersectional cross-sectional study
Abstract Purpose Guided by the Intersectionality Framework, we examined the differential in
breast cancer care experience across population subgroups in England. Methods …
breast cancer care experience across population subgroups in England. Methods …
Factors influencing the delivery of cancer pathways: a summary of the literature
Purpose The study aims to summarise the literature on cancer care pathways at the
diagnostic and treatment phases. The objectives are to find factors influencing the delivery of …
diagnostic and treatment phases. The objectives are to find factors influencing the delivery of …
The qualities of data: how nurses and their managers act on patient feedback in an English hospital
Purpose To investigate ethnographically how patient experience data, as a named category
in healthcare organisations, is actively “made” through the co-creative interactions of data …
in healthcare organisations, is actively “made” through the co-creative interactions of data …
[HTML][HTML] Exploring the work and organisation of local Healthwatch in England: a mixed-methods ethnographic study
Background Local Healthwatch organisations are an important part of the landscape of
health and care commissioning and provision in England. In addition, local Healthwatch …
health and care commissioning and provision in England. In addition, local Healthwatch …
[HTML][HTML] Characteristics of positive feedback provided by UK health service users: content analysis of examples from two databases
Background Most feedback received by health services is positive. Our systematic sco**
review mapped all available empirical evidence for how positive patient feedback creates …
review mapped all available empirical evidence for how positive patient feedback creates …