Effects of emotions on the helpfulness of online reviews of healthy and unhealthy food in Japan and the United States

Y Ye, K Motoki - Journal of Consumer Behaviour, 2024 - Wiley Online Library
Online grocery shop** has become increasingly important in daily life. Consumers use the
helpfulness of electronic word‐of‐mouth (eWOM) to reduce uncertainty and risk in online …

Great remains great, weak becomes weaker? Examining the influence of platform's signaling cues on provider performance

D Mahadevan, A Bilgihan - International Journal of Hospitality Management, 2024 - Elsevier
In the evolving domain of access-based services characterized by intricate multi-actor
interactions, understanding the determinants of provider performance is vital. This study …

To vote or not to vote? The impact of gratitude expression on helpfulness voting in peer-to-peer accommodation reviews

Z Jiang, R Chen - Tourism Management, 2025 - Elsevier
While scholars have increasingly examined the effectiveness of emotional expressions in
online reviews, the interpersonal effects of gratitude expression in peer-to-peer (P2P) …

The data mining and high-performance network model of tourism electronic word of mouth for analysis of factors influencing tourists' purchasing behavior

W Chen - Scientific Reports, 2024 - nature.com
This study establishes a deep learning model for personalized travel recommendations
based on factors that affect tourists' purchases to provide users with more accurate and …

During and after COVID-19: understanding entertainment consumption shifts through habit and customer value perspectives

AA Soren - Global Knowledge, Memory and Communication, 2024 - emerald.com
Purpose As situational changes result in changing consumption patterns, this study aims to
understand the entertainment consumption shifts during and after the COVID-19 pandemic …

Salient features and emotions elicited from a virtual reality experience: the immersive Van Gogh exhibition

RG África, MR González-Rodríguez… - Quality & Quantity, 2023 - Springer
This research is based on the cognitive-affective-conative model applied to the online
reviews posted by visitors of a tourist attraction titled “Van Gogh: The Immersive Experience” …

The Effect of Hyperbole on the Perceived Helpfulness of Amazon Product Reviews

KM Pierce - 2024 - digitalcommons.memphis.edu
Hyperbole is frequently used in interpersonal communication, yet little is known about its
communicative function in casual discourse. This study aims to clarify the function of …

[PDF][PDF] EFFECT OF A GLOCALIZATION STRATEGY ON CONSUMER BEHAVIOUR

EC Miñarro - repositorio.upct.es
Throughout the history of trade, humans have tried to allocate raw materials, goods and
services from one place to another in order to expand their business, enabling their market …