A review of the IT outsourcing literature: Insights for practice
This paper reviews research studies of information technology outsourcing (ITO) practice
and provides substantial evidence that researchers have meaningfully and significantly …
and provides substantial evidence that researchers have meaningfully and significantly …
A review of the IT outsourcing empirical literature and future research directions
An enormous amount of information has been produced about the IT outsourcing
phenomenon over the last 20 years, but one has to look to the academic literature for …
phenomenon over the last 20 years, but one has to look to the academic literature for …
Rules of crowdsourcing: Models, issues, and systems of control
In this article, the authors first provide a practical yet rigorous definition of crowdsourcing that
incorporates “crowds,” outsourcing, and social web technologies. They then analyze 103 …
incorporates “crowds,” outsourcing, and social web technologies. They then analyze 103 …
The role of service level agreements in relational management of information technology outsourcing: An empirical study
This study extends the view that formal contracts and relational governance function as
complements rather than as substitutes. We investigate how specific characteristics of …
complements rather than as substitutes. We investigate how specific characteristics of …
Digital-related capabilities and financial performance: the mediating effect of performance measurement systems
The aim of this research is to investigate the mediating effect of performance measurement
systems (PMS) in the connection between digital-related capabilities and financial …
systems (PMS) in the connection between digital-related capabilities and financial …
Information systems outsourcing: A literature analysis
Outsourcing has become one of the strategies adopted by businesses to manage their IS.
During the last few years, the use of outsourcing has resulted in an increase in the volume of …
During the last few years, the use of outsourcing has resulted in an increase in the volume of …
Strategic innovation through outsourcing: The role of relational and contractual governance
There is growing evidence that client firms expect outsourcing suppliers to transform their
business. Indeed, most outsourcing suppliers have delivered IT operational and business …
business. Indeed, most outsourcing suppliers have delivered IT operational and business …
An empirical investigation of dynamic capabilities in managing strategic flexibility in manufacturing organizations
Purpose–The purpose of this paper is to evaluate the relative impact of dynamic capabilities
on various dimensions of strategic flexibility in Indian manufacturing industry …
on various dimensions of strategic flexibility in Indian manufacturing industry …
Facilitating relational governance through service level agreements in IT outsourcing: An application of the commitment–trust theory
Firms increasingly rely on outsourcing for strategic IT decisions, and the many sophisticated
forms of outsourcing require significant management attention to ensure their success. Two …
forms of outsourcing require significant management attention to ensure their success. Two …
An investigation of factors that influence the duration of IT outsourcing relationships
Past studies in the IT outsourcing area have examined the management of IT outsourcing
relationships from a variety of perspectives. The present paper extends this line of research …
relationships from a variety of perspectives. The present paper extends this line of research …