Serendipity–the notion of making surprising and valuable discoveries–plays a major role in
the success of individuals and organizations alike. Previous research has established the …

One of the most important things leaders do is communicate. Though research on leaders'
communication has been active for half a century, to date there has been little effort to review …

Organizations are increasingly seeking to generate value and insights from their data by
integrating advances in artificial intelligence (AI)(eg, machine learning (ML) systems) into …

While the self-learning nature of AI systems that use machine learning calls for sustained co-
creation between developers and users during development, implementation and use …

The human-centered AI approach posits a future in which the work done by humans and
machines will become ever more interactive and integrated. This article takes human …

To remain competitive in a shifting sociocultural landscape, firms often introduce new
meanings—new reasons why customers use their products or services—that must be …

The introduction of algorithmic performance management has generated significant concern
with regard to employee trust in organizations. Although algorithms may be viewed as …

Methods and data innovations have served as catalysts for theory advancement and policy-
making throughout the evolution of management and many other fields. However, new …

Purpose Although digital transformation (DT) has emerged as an important phenomenon for
both research and practices, the influences remain inconclusive and inadequate. The …

Schools are considered knowledge-creating organisations that find it difficult to develop and
implement innovations on their own. Knowledge mobilisation is seen as the key to …