Over the past three decades, platform competition—the competition between firms that
facilitate transactions and govern interactions between two or more distinct user groups who …

Omni-channel retailing is a popular strategy in a new retailing era when digitalization, social
media, big data and other emerging technologies (eg, Artificial Intelligence (AI), virtual reality …

Platforms and ecosystems provide structures for constellations of economic actors to engage
and interact as they seek to create and capture value. We consider how the constructs of …

The impact of barriers and incentives on the relationship between openness to Industry 4.0
and performance have so far received little scholarly attention. As a result, this paper …

Industry 4.0 is expected to impart profound changes to the configuration of manufacturing
companies with regards to what their value proposition will be and how their production …

In the era of accelerating digitization and advanced big data analytics, harnessing quality
data for designing and delivering state-of-the-art services will enable innovative business …

The 50-year march of Moore's Law has led to the creation of a relatively cheap and
increasingly easy-to-use world-wide digital infrastructure of computers, mobile devices …

Our era is one of increasingly pervasive digital technologies, which penetrate deeply into the
very core of the products, services, and operations of many organizations and radically …

Many markets have historically been dominated by a small number of best-selling products.
The Pareto principle, also known as the 80/20 rule, describes this common pattern of sales …

Consumers regard product delivery as an important service component that influences their
shop** decisions on online retail platforms. Delivering products to customers in a timely …