To remain competitive, software companies must establish practices that enhance quality
and advance process management. To this end, they have increasingly turned to software …

For decades, software developers have struggled with delivering high-quality systems. To
address the issues related to poor quality software, many use software process improvement …

Since 1982, the software development community has been concerned with the delivery of
quality systems. Software process improvement (SPI) is an initiative to avoid the delivery of …

Controlling and improving the processes used to develop software has been proposed as a
primary remedy to the problems of schedule, over budget and non conformity to …

Despite growing efforts to improve software development processes, recurring concerns
about software project performance remain largely present. The rate of software …

Recurrent information systems (IS) problems, including low quality, long development lead
times, user dissatisfaction, and high implementation costs have been a persistent theme in …

Research has shown that information technology outsourcing risk and performance are a
real concern in client-supplier relationships and for many organizations that have …

Business Process Management (BPM) maturity models are tools that help organizations in
determining the capabilities required to progress in their BPM ambitions. However, the …

Despite the increasing efforts of organizations to improve the development processes of
their software projects, there remain few empirical and generalizable findings when it comes …

The information systems (IS) development community has focused extensively on software
process improvement (SPI) programs to address the persistence of low-quality software and …